Samsung mobiles come with standard one wear year warranty for handsets. Warranty for Earpiece, hands free, T flash card, Data Cable, AV Out Cable, S-pen and Plug-in Speaker is 6 Months. Samsung has come with Samsung Mobile Care to extended for additional one year.
Standard Warranty Period
GSM/CDMA Handsets : – Handset/Bluetooth : 12 Months
GSM/CDMA : – Battery : 12 Months
GSM/CDMA : – Earpiece, hands free, T flash card, Data Cable, AV Out Cable, S-pen, Plug-in Speaker : 6 Months
CDMA /GSM Charger [Desktop/Travel] : – 6 Months
Also Read, Samsung S9 and S9 plus offer in April 2018
Terms and Conditions
- The warranty is confined to the first purchaser of the product
- . Repairs under warranty period shall be carried out by the company authorized personnel.
- Repairs during warranty period shall be carried on “Carry In” basis.
Samsung has introduce extended warranty name ‘Samsung Mobile Care’ to extend warranty of handsets for additional one year. Samsung authorized service centre will provide service for additional year.
There are for types of Samsung Mobile Care for different price segment of handsets Premium Mobile Care, Blue Mobile Care, Silver Mobile Care and white Mobile care pack. Premium mobile care price is rs. 4000 while white mobile care pack is for Rs. 600. Mobiles cover under different care pack are as below
1. Premium Mobile care pack – cost rs 400, covers Galaxy S7,Galaxy S7 edge,Galaxy Note 5,S6 edge,S6,Galaxy Note8,Galaxy S8,Galaxy S8+,Galaxy C9 Pro, Galaxy S9, Galaxy S9 Plus and Galaxy Note 8.
2. Blue Mobile Care pack – cost rs. 2200, covers Galaxy C7 Pro,A9 Pro,A7,A5 and Galaxy A8+.
3. Silver Mobile Care Pack – Cost rs. 1200 , covers Galaxy J7 Prime,J5,J5 Prime,J5 Prime,J7,J7 2016,J7 Max,ON Max,ON Nxt,ON7 and ON8.
4. White Mobile Care pack – Cost rs. 600 , covers J2 Pro,Galaxy J1 Ace,Grand Prime,J1,J2,J2 Ace,J3,J3 Pro,ON5,Z2 and Z3.
This should be noted that
- Mobile care pack should be purchased during standard warranty of handset and should be registered on Samsung app.
- Registration online on mobile care is mandatory to avail benefits of extended warranty.
- Extended warranty will start immediately expiring of standard warranty.
- Extended warranty can be availed on and only authorized Samsung service centers.
- Samsung’s warranty obligations under Mobile Care is only limited to the mobile handset.
- Service under mobile care will be available only in India and and abroad.